Answering for 240+ clinics right now

The voice of
your clinic

You're with a patient. The phone rings anyway. Aigenetic picks up on the second ring, books the slot in your register, and sends the confirmation on WhatsApp — in Hindi, Marathi, Tamil and 28 more.

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Free 14-day trial on your existing clinic number. No new hardware.

Live in 48–72 hoursWe forward your current number
31+ Indian languagesSwitches mid-call if the caller does
Answers at 2 AMSunday, holidays, OPD hours
Priced per minuteNot per receptionist seat
Call log · last night · 21:47
+91 98••• ••412 Language detected: हिन्दी / English Duration 1:12 ● Handled by assistant
CallerHello, doctor sahab se appointment lena tha. Kal mil sakta hai? I need an appointment with the doctor. Is tomorrow possible?
AigeneticJi bilkul. Dr. Rao kal 10 se 1 aur shaam 5 se 8 baithte hain. Aapko subah ka time theek rahega? Of course. Dr. Rao sits 10–1 and 5–8 tomorrow. Would morning suit you?
CallerSubah 11 baje ke aas paas. Naam Sunita Sharma.
Aigenetic11:30 khaali hai. Sunita ji, pehli baar aa rahi hain ya follow-up hai? 11:30 is free. Is this a first visit or a follow-up?
CallerFollow-up. Pichle mahine dikhaya tha.
AigeneticHo gaya. 11:30 par aa jaayiye, purchi WhatsApp par bhej di hai. Follow-up ki fees ₹300 hai. Done. Come at 11:30 — the slip is on WhatsApp. Follow-up fee is ₹300.
Sunita Sharma · 11:30 AM Follow-up · Dr. Rao · OPD 2
→ written to Practo RayWhatsApp confirmation delivered 21:49
Hear the assistant A quick sample clip so you can hear how Aigenetic's voice sounds and talks with callers
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The 90% of calls that aren't clinical

Most calls to a clinic are logistics

Your receptionist spends the day answering the same nine questions. Aigenetic takes them all, in the caller's language, and leaves you the ones that need a human.

01

Books the slot

Checks live availability per doctor and per room, offers the next two options, confirms in one turn.

"Kal shaam ka koi time hai?"
02

Reschedules and cancels

Frees the slot instantly and offers it to your waitlist before anyone else calls.

"Aaj nahi aa paaunga, agle hafte kar dijiye."
03

Quotes fees and timings

Consultation, follow-up window, which days you do procedures, whether you're at the hospital that morning.

"Root canal ka kitna charge hai?"
04

Gives directions

Landmark-based, the way people actually navigate. Drops a pin on WhatsApp.

"Clinic metro station se kitna door hai?"
05

Reports and readiness

Tells the caller whether their report is ready for pickup — status only, never the contents.

"Blood test ki report aa gayi kya?"
06

Screens the reps

Pharma and equipment reps get your visiting policy instead of your morning.

"Sir se 5 minute mil sakte hain?"
Hard limits, set by us, not by prompt

What it will never do

Your name is on the board outside. These three refusals are built into the product and cannot be turned on, by you or by us.

  • No diagnosis, no adviceSymptoms are logged for you and the caller is offered the earliest slot. Nothing more.
  • No medicine names, no dosagesNot even repeats of what you prescribed last visit. Refills go to you.
  • No results read over the phone"Ready for collection" is the whole answer. Values stay in the file.

And one thing it always does

If a caller describes chest pain, breathlessness, heavy bleeding, a seizure, or an unresponsive patient, the assistant stops booking mid-sentence, reads out the nearest emergency number, and rings your on-duty mobile until someone picks up.

ESCALATION · 04:12 · caller reported chest pain → 108 read aloud · Dr. Rao paged · call transferred in 9s

Setup

Keep your number. Keep your register.

We forward your existing clinic line and write bookings into whatever you already use. If that's a diary and a WhatsApp group, that works too — we'll send the day's list at 8 AM.

Practo RayHealthPlixBajaj Health DocPulseGoogle CalendarWhatsApp Business Excel / SheetsPaper register + daily list
Tuned per specialty

The questions differ by board

A dental clinic gets asked about procedure cost. A paediatrician gets asked about vaccine due dates. Each build ships with the script for yours.

DentalPaediatricsDermatology OrthopaedicsGynaecologyPhysiotherapy Eye careDiagnostic labsMulti-speciality
Pricing

Cheaper than the calls you're missing

An average clinic misses 6 to 11 calls a day during OPD. At a ₹500 consultation, that's the plan paid for by the second week.

Solo practice
₹2,999 /month
  • One doctor, one number
  • 500 call minutes included
  • Booking, rescheduling, fees, directions
  • WhatsApp confirmations
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Multi-doctor clinic · most chosen
₹7,999 /month
  • Up to 6 doctors and 3 rooms
  • 1,500 call minutes included
  • Practice-software sync, both ways
  • Waitlist fill on cancellation
  • Emergency escalation to on-duty mobile
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Hospital or chain
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  • Multiple branches and departments
  • Routing by specialty and shift
  • Call recordings, retention on your terms
  • Named onboarding engineer
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Our team will walk you through how Aigenetic works for your clinic, answer questions, and help you get started.

📅 Schedule via Calendar → 📞 Call Now

Or chat with us on WhatsApp for quick questions